Delivery & Returns

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DELIVERY

Hawkeye is a world traveller and we understand that you want your fantastic vitnage items wherever you are in the world! Any items purchased will be posted within 1-3 business days as soon as the payment has been received and cleared. You will recieve a confirmation e-mail once the order has been processed and shipped out.

Please note that as of December 2015 - Products may be delivered from our office in Japan and can take up to 10 days for payment and delivery to clear.

 

Domestic Shipping
All orders within Australia will be charged a flat rate shipping fee of $9.99. Orders will take 3-5 days to arrive after they have been posted.

International Shipping
Orders to anywhere else in the world will be charged a flat rate shipping fee of $24.99. Please allow 10-14 days to arrive after orders have been posted.

Express Shipping
Please e-mail us at info@hawkeyevintage.com with your order details should you require express shipping. Express postage is available at an additional charge depending on the shipping destination. 

Customs
Hawkeye cannot anticipate possible taxes that may be charged by foreign customs offices. Any additional taxes, fees, tariffs, import duties and surcharges that may be incurred upon delivery are the responsiblity of the customer. Unfortunately, Hawkeye is unable to determine if there will be any additional charges, and if so, the amount, so please check with your customs office in your country prior to purchase. 

 

 

RETURN POLICY

We do our best to offer the most acurrate information and descriptions when it comes to our products. Our products are sourced internationally and carefully curated for your enjoyment. We pride ourselves on offering excellent, high quality items, but please note that as these products are vintage, they may have some signs of wear. Please refer to the photos and descriptions carefully prior to making a purchase.

We accept returns on full priced merchandise in perfect, unworn and unwashed condition with tags still attached. We offer a store credit (valid for 6 months from the purchase date) for the value of the purchased item. We do not offer refunds or exchanges, unless the item has been grossly misrepresented. 

Hawkeye Vintage must be notified within 48 hours via e-mail if you are unsatisfied with the item. Merchandise must be posted for return within 7 days of receipt. Return postage costs are at the expense of the buyer.

There is no return or exchange on sale merchandise, hair accessories, hats, earrings, bodysuits and swimwear. These are final sale. 

Please contact info@hawkeyevintage.com regarding all return enquiries. 

 

RETURN POLICY ON ITEMS BEING SHIPPED FROM JAPAN ONLY

These terms and conditions are only valid for items that are being sent from our office in Japan.

If you are not satisfied with your purchase, please contact us within 48 hours after you receive your item with valid reasoning. We will gladly accept returns and will issue a refund once the item is returned within 7 days from the date of purchase if the item is in the same condition that it was received (Japan shipped items ONLY).


In order to avoid unnecessary returns, please read the description and view the photos carefully. Also note the items measurements and any flaws listed. If you have any queries about a product, please do not hesitate to contact us, we are more than happy to assist you.

 

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of HAWKEYE VINTAGE or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of HAWKEYE VINTAGE, with copyright authorship for this collection by HAWKEYE VINTAGE, and protected by international copyright laws.